What We Collect and Why We Collect It
We gather information in three main ways. First, account registration: your name, email address, phone number, and the details you provide when verifying your wallet — whether that is your bKash number, Nagad account, or Rocket mobile number. Second, transaction records: every deposit and withdrawal is
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logged against your account so we can resolve disputes, confirm payment clearance, and meet any reporting obligations that apply under local law in Bangladesh. Third, device and session data: your browser type, IP address, and session timestamps help us detect unusual login attempts and keep your
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account secure. We do not sell your personal information to third parties for their own marketing. Data shared with payment processors — including the mobile wallet providers you use — is limited to what those processors need to complete your transaction. Where we work with game
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studios such as Pragmatic Play or Evolution to deliver live tables, only anonymous session identifiers pass between systems; your personal details stay on our side. Retention periods vary by data type: transaction logs are kept as long as required by applicable law and eligible regional requirements;
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session data is typically cleared on a shorter cycle. You can request a copy of the data we hold about you, or ask us to correct inaccurate details, by contacting our support team directly. Availability of certain features depends on your local law and the eligible
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regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.